Support

Contact Us

If you need help with the Mevents Attendee Hub app, please contact us. We aim to respond within 1–2 business days.

Frequently Asked Questions

How do I log in?

Enter your email address on the login screen and tap "Log In". You will receive a one-time passcode (OTP) via email. Enter the 6-digit code to access your account.

I didn't receive my code

Check your spam or junk folder. If you still don't see it, tap "Resend" on the code entry screen to request a new code. Make sure you entered the correct email address.

How do I delete my account?

To request deletion of your account, please email admin@mevents.app from the email address linked to your account. We will delete the account-level data we control within 30 days. As your event organiser also holds a copy of your event registration data as its own data controller, we will forward your request to them where appropriate. See our Privacy Policy for more detail.

I'm having trouble with an event

For questions about a specific event (schedule, sessions, access), please contact your event organiser directly. If you're unsure how to reach them, email us at admin@mevents.app and we'll help connect you.

I need to report a problem

If you're experiencing a technical issue, please email us at admin@mevents.app with a brief description of the problem, your device type, and the event you're attending. We'll investigate and get back to you as soon as possible.